Services
Shuttle service (Paid)
Baggage storage
Tour desk
Airport shuttle (Paid)
Daily housekeeping
Concierge
Airport pickup (Paid)
Airport drop-off (Paid)
Private check-in/out
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Face masks for guests available
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Delivered food covered securely
Safety & security
Fire extinguishers
CCTV in common areas
Security alarm
Smoke alarms
24-hour security
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Contactless check-in/out
Cashless payment available
General
Smoke-free property
Family rooms
Non-smoking rooms
Air conditioning
Kitchen
Electric kettle
Refrigerator
Kitchenware
Microwave
Outdoors
Outdoor furniture
Terrace
Garden
Food & Drink
Tea/Coffee maker
Snack bar
Media & Technology
Flat-screen TV